Activating a Player Profile When Signing Up for UTR Sports

What is a Player Profile?

Great question! A player profile is a web page where a player's rating, match history, and preferences are stored.

Every player at must activate or create a player profile. Are you a parent, or coach, or simply do not play tennis or pickleball? You will still need to create and complete your profile in order to use our site. You can sign up for UTR Sports at

You'll create a player profile during sign-up if you're new to tennis or pickleball and don't have any scores recorded in our system.

You'll activate a player profile if you already have some playing history online. Your player profile may already exist with match results listed, but you'll need to activate it in order to make changes and customize it.

Here’s How To Get Started!

Step 1:  Go to or download our mobile app

Step 2:  Click Join at the top-right corner of the page or Get Started from the mobile app

Step 3:  Enter your email address and password and click Sign Up With Email. From the mobile app, you have three options on how you would like to create your profile.

Step 4:  Enter your profile info then click Continue. Note that if you’re signing up for your child, this information and e-mail address should be uniquely their own as each child needs their own account at

Step 5:  Answer two basic questions such as the intent of your account (player, parent, coach, and/or event organizer) and the sports you play (tennis and/or pickleball) to claim/create your profile.


Step 6: You'll be prompted to answer the Get Rated questionnaire/s to populate your Estimated UTR rating and/or UTR Pickleball rating. The estimated UTR rating will be your provisional rating and will automatically update into a UTR rating once you start adding matches to your profile. Note: You can skip this step by clicking "I'll do this later" below the Continue button.

What happens if there are profiles under my name from the Search results?

You (or your child) could already have a player profile at - now you need to activate it. Click "Claim Profile" on the information that matches you and activate your profile. 

If you see a message that says the profile has already been activated, STOP!

This normally isn't a case of a bandit grabbing up your profile - typically another family member made a profile for you (or your kiddo) and is a step ahead. 

You can do one of the following:

  • Ask your family members if they activated the profile and request the login information and continue to use the UTR Sports account that has activated the profile. 

  • Contact our support team here for help activating the profile and linking it to the correct login information.

That’s it! Once you have your profile set up, you can view player results or sign up for Events yourself!

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