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How to Request a DOB Update


If your DOB is incorrect, please contact our support team and provide the following:

  • A photo ID that shows your photo, name, and date of birth (day, month, year)
  • Please block out any personal details other than your name, photo, and full DOB.

If you do not have a formal ID. You may instead provide:

  • A photo ID of your parent or guardian, showing only their name and photo (please block out all other details).
  • The correct date of birth (day, month, year) of the player is in your message.

Once we receive and verify the ID, we’ll update the DOB on your behalf.

Note: We’re unable to process DOB updates without the proper identification as outlined above.

Need help? Contact us anytime, we’re here for you!

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