Why my Best Win has changed?

The Best Win captures the player’s best-winning match in the last 12 months. 

Here are the factors why a match is not considered a Best Win:

  • The match has fallen off the record. Keep in mind that the algorithm includes the recent 30 matches in the past 12 months. The gray tennis ball beside the match indicates that it is included in your rating calculation.

  • It is not counted toward your verified rating. The blue checkmark indicates that a match was from a verified event.

  • Retired or incomplete matches are not eligible to be included in the Best Win. However, they can still count towards your rating. You can read more information here.

  • The opponent’s rating is not fully reliable.

Note: This feature is available for Power Players. Now is the best time to upgrade and enjoy its awesome perks.

If none of this applies to your match, connect with our team and we’ll take a deeper dive!

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